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Conflict Resolution CEU
January 31, 2018 @ 9:00 am - 12:00 pm
$30
Presented by Caryn Moir, MA, MBA Mediator, Negotiator, Consultant, Teacher
Introduction to Conflict & Conflict Management
Recognizing & Using Conflict Modes
Understanding the Other – Empathy, Relationships & Context
Techniques for Seeing Past Conflict to Resolution
Mediation Techniques – Supporting Others’ Management
At the completion of this training, attendees will receive 3 CEU hours.